Celebrating the Unsung Heroes: Telecommunications Week Highlights the Voices Behind the Lines
This week marks National Telecommunications Week, a time to recognize and celebrate the critical work of public safety telecommunicators—also known as 911 dispatchers—who serve as the vital link between emergency situations and first responders.
Telecommunications Week shines a spotlight on the often-unseen individuals who stay calm under pressure, offer life-saving instructions, and ensure help arrives where it’s needed most. Whether it’s police, fire, or EMS, every emergency begins with a call—and behind that call is a dedicated professional.
Local agencies across the region are hosting events, delivering appreciation meals, and sharing heartfelt stories on social media to honor their dispatch teams. In many communities, city and county leaders are issuing official proclamations to recognize the week and thank their telecommunications personnel for their service.
Telecommunications professionals undergo extensive training and work long shifts, often nights, weekends, and holidays. This week serves as a reminder of their dedication, compassion, and resilience.
To all the men and women behind the headset—thank you for answering the call.
